Own Collection Policy

Prefer to skip delivery and collect your order yourself? Here’s how our self-collection service works.

How Does Own Collection Work?

1. Place your order online and choose the own pickup & collection option at checkout.
2. We’ll process your order for collection once your payment is confirmed.
3. We’ll email you to confirm when your order is ready — usually within 3–5 working days.
4. Collect your order at our warehouse’s pickup desk and show a valid photo IC matching the name on the order.
5. We’ll send you a confirmation email once your order has been collected.

Collection Location & Hours

To confirm opening hours before your visit, please contact our Warehouse & Delivery department directly.

Frequently Asked Questions

Can someone else collect my order on my behalf?

Yes — just forward your “Ready to Collect” email or SMS to the person collecting on your behalf. They’ll need to show it as proof of purchase and sign for the order at our warehouse counter.

How will I know when my order is ready?

We’ll notify you by email and/or SMS as soon as your order is ready for collection at our warehouse.

Contact Us

For questions about collection scheduling or your order status, please contact us:

WhatsApp / Call: +6013-700 1600

Email: help@officefurnituresmalaysia.com

Office Furnitures Malaysia is operated by My Perfect Team Marketing (M) Sdn. Bhd. (SSM Registration No. 202201026049 (1471746-U)).