Shipping Policy

Free Delivery & Installation

Place a qualifying order of RM600 or more, and if your delivery address is within our Klang Valley coverage area, delivery and installation is FREE (Ground Floor and First Floor only).

Minimum purchase is calculated after discounts and before taxes.

Delivery Coverage Areas

We deliver and install in the following Klang Valley areas:

  • Kuala Lumpur
  • Shah Alam / Setia Alam / Kota Kemuning
  • Subang / Sunway / USJ
  • Petaling Jaya
  • Bangsar
  • Ampang / Cheras / Balakong / Serdang
  • Sungai Buloh / Rawang
  • Kepong / Sentul / Batu Caves / Selayang
  • Puchong / Klang / Meru

Extended areas (Kajang, Semenyih, Cyberjaya, Putrajaya, Bangi): A flat fee of RM60 applies for delivery (Ground Floor and First Floor only).

Outside the above areas: We can still ship nationwide within Malaysia. Delivery costs for these areas will be borne by the customer and quoted on request — please contact us via call or WhatsApp for a quote.

Upper Floor Delivery (No Lift / Elevator)

If your delivery location is above the First Floor and there is no lift or elevator access, an additional “moving-up” fee applies, calculated as a percentage of your order total:

FloorAdditional Fee
2nd Floor10% of order total
3rd Floor15% of order total
4th Floor (maximum)20% of order total

We are only able to deliver up to the 4th Floor via stairs. For buildings with a working lift, standard delivery rates apply regardless of floor.

Preferred Delivery Service (Scheduled Delivery)

If you’d like to choose a specific delivery date and time, our Preferred Delivery Service is available Monday to Saturday, 10:00 am – 5:00 pm:

  • RM1,000 per trip for orders below RM5,000 (within Klang Valley)
  • 10% of order total for orders RM5,001 and above

This service includes a dedicated lorry and two installers. Appointments are scheduled once your order is ready for delivery.

Delivery Schedule

Our delivery schedule operates Monday to Friday, 9:00 am – 6:00 pm (excluding public holidays). Delivery scheduling follows a first-come, first-served basis. Due to factors such as traffic, weather, and installation logistics, we are unable to guarantee a fixed delivery time slot under standard delivery — our Warehouse & Delivery team will contact you 1–2 days in advance to confirm your delivery window. Please have your invoice number ready when contacting our delivery team.

Self Pickup

You’re welcome to place your order online and collect it yourself from our warehouse in Shah Alam, Selangor. Select the self-pickup option at checkout — we’ll process your order for collection once payment is confirmed.

Shipping Methods

  • Small/light items: Sent via courier (Poslaju, EMS, Skynet, GDEX, City-Link, or similar)
  • Furniture: Delivered via lorry truck with our delivery team

Contact Us

For delivery quotes, scheduling, or any questions about this policy, please contact our Warehouse & Delivery team:

WhatsApp / Call: +6013-700 1600

Email: help@officefurnituresmalaysia.com


This policy applies to deliveries within Malaysia only. Office Furnitures Malaysia is operated by My Perfect Team Marketing (M) Sdn. Bhd. (SSM Reg. No. 202201026049 (1471746-U)).

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