Refund & Return Policy

Customers are advised to check all order details carefully before placing an order.

We only accept returns or exchanges for products that are defective, damaged, or broken before delivery to the customer. Returns or exchanges must be reported to us within 7 days after delivery.

To be eligible for a return or exchange, the item must be unused, unmodified, and kept in its original packaging where applicable. A receipt or proof of purchase is required.

We Do Not Accept Returns, Refunds, or Exchanges For:

Change of mind after purchase
Wrong item selected by customer
Damage caused by customer negligence
Damage caused by third-party movers, transporters, or installers
Damage caused by unauthorized modification
Damage caused by misuse, overloading, water, rust, fire, flood, or natural disaster
Custom-made, made-to-order, or specially ordered items, unless the item is defective

Return transport, delivery, or handling costs are the customer’s responsibility unless the issue is confirmed to be caused by our company.

How to Request a Return or Exchange

If your item arrives defective, damaged, or broken, please contact us within 7 days of delivery with your order number, a description of the issue, and photos of the affected item. We’ll guide you through the next steps.

Refund & Return Policy

We Do Not Accept Returns, Refunds, or Exchanges For:

How to Request a Return or Exchange

Contact Us